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Service

Customer Service

Our customer service goal is simple: we want you to be completely satisfied with your purchase and your experience with us. Please contact us at 508.420.8895 or via email at thepocket1@mac.com if you have any questions or need additional help with a purchase.

Returns:

If you are not satisfied, returns and exchanges will be happily accepted within seven days of your purchase and with your accompanying receipt. Merchandise with a receipt and in its original condition can be returned via mail or in person for store credit. Special orders, special occasion items, and sale items are considered final sale. A $25.00 charge may be issued for returned checks.

Please e-mail us at thepocket1@mac.com and we will send you a return authorization number. Mail your returns back in the original packing with the return authorization number written on the outside to:

Pocket Full of Posies, Inc

7 Wianno Avenue

Osterville, MA 02655-2028

Shipping charges will be refunded if you received an incorrect or damaged item.

Privacy:

Pocket Full of Posies is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. If you elect to share your email with us, we will periodically notify you via email about new services or special offers at our store. If you would rather not receive emails, simply send us an email to thepocket1@mac.com with "unsubscribe" in the subject line.

Your satisfaction is always our priority and we welcome your feedback.